Articles about frameworks, decision structures, architecture thinking, product processes, decomposition, and constraint design in a reflective style.
Speed can push a loan out the door, but it cannot repair a journey drawn on the wrong map. In digital lending, automation is only half the story. The other half is seeing the flow through the customer’s eyes and redesigning the road, not just the engine.
Behind a quiet workshop in Bucharest lies a powerful lesson: products aren’t just made by systems, they’re shaped by the people, lives, and intentions behind them.
I got the feeling that in the rush to digitise everything, we became obsessed with a single metric: “Zero-Touch.
There was a time when banking meant trust. Then convenience. Now, it’s all about context.
A roundtable in Bucharest surfaced a timely question: how do we scale trusted digital identity from isolated checks to shared infrastructure? Some evenings give answers; this one offered better questions.
